Who SecureOps Is For
SecureOps is designed for commercial organizations that want SOC-grade rigor without adding tool sprawl —
and who need reporting leadership can understand and defend.
Common fit
Commercial-first • Pilot-friendly
- Security Teams (5–50)
- Regulated SaaS
- Healthcare
- Financial Services
- Enterprise SOCs
- MSSPs
- Hybrid / Cloud Migration
We integrate the stack you already operate — normalize signals across sources, and
unify them into a single reasoning + evidence layer that improves understanding, response, and reporting.
Integrates
SIEM
SOAR / Automation
EDR
Vulnerability
Cloud Telemetry
Identity / IdP
Unifies
Signals → context → cases → timelines → artifacts
Explains
Summaries, recommended next steps, and defensible narratives — human-reviewed.
Noise Reduction
Faster Triage
Clear Escalation
Defensible Reporting
What Watchtower SecureOps Delivers
Watchtower SecureOps brings together the Watchtower CRP and experienced operators to help
commercial organizations run security operations that are measurable, repeatable,
and defensible. We can augment your existing SOC, modernize your workflows, or operate as a
managed partner alongside your team.
Managed Detection & Response
Monitoring, triage, investigation, and response support — built around cases and evidence, not just
alert queues.
- Business-hours, 24/7, or hybrid coverage models
- Case timelines, artifacts, and after-action reporting
- Clear escalation paths and “what we did” documentation
CRP as the Operations Hub
Watchtower unifies alerts, context, and evidence across your tools so analysts move faster and leaders
get clarity.
- Unified investigations across SIEM/EDR/identity/network/cloud sources
- Standardized playbooks and consistent reporting
- Evidence packs: “what we saw → what it meant → what we did”
Incident Response & Surge Support
When something is real, you need experienced hands. We support containment decisions, recovery, and
communications.
- Rapid triage + scoping to confirm impact
- Containment guidance aligned to your risk tolerance
- Executive summaries and post-incident recommendations
SecureOps Service Variants
The same foundation, tuned for three common commercial realities:
Enterprise SOCs, MSSPs, and SMBs.
SecureOps for Enterprise
For in-house security teams that own tools but want a tighter operating model and clearer reporting.
- Modern triage + investigation cases documented in CRP
- Integration with your security tools and ticketing
- Leadership-ready reporting tied to business risk
SecureOps for MSSPs
For providers that need repeatable operations across customers with clear, customer-facing value.
- Multi-tenant patterns for cases and reporting
- Standardized triage + escalation across clients
- Evidence and narratives customers can actually use
SecureOps Lite (SMB)
SOC-grade rigor without a full 24/7 headcount model — right-sized for smaller teams.
- Right-sized alerting with clear priorities
- Business-hours monitoring + on-call patterns
- “What happened / what we did” audit-ready records
Commercial Enablement: Integration, AI, and Automation
Most teams don’t need “more tools” — they need their tools to work together and reduce manual work.
SecureOps integrates your stack, applies automation safely, and uses AI where it improves outcomes.
Tool Integration & Operational Hardening
We integrate and tune the tools you already have — and where needed, help you add the right supporting
components without creating dashboard sprawl.
- SIEM, EDR, identity, network, and cloud signal integration
- Connector tuning + alert quality improvements
- Playbooks and handoffs that match your team structure
AI Assist (Human-in-the-Loop)
We apply AI to the parts that slow teams down: summarization, triage assistance, report drafting, and
decision support — with review gates and auditability.
- Case summaries and recommended next steps
- Faster executive briefs and audit narratives
- Safe patterns: traceability, approvals, and logging
Compliance Evidence Automation
Reduce manual burden by generating evidence from operations: cases, timelines, artifacts, and repeatable reporting.
- Evidence packs aligned to common frameworks (SOC 2, ISO 27001, internal policies)
- Automated reporting cadence (weekly/monthly/quarterly)
- Operational records for auditors and leadership
Patch & Remediation Automation
Where safe and desired, automate remediation workflows so issues get fixed faster without breaking change control.
- SOAR-assisted ticket creation and routing
- Vulnerability + patch workflows aligned to change windows
- Closed-loop validation: “fixed + verified” documentation
Powered by the Watchtower Cyber Reasoning Platform (CRP)
Watchtower SecureOps uses the CRP as the reasoning and evidence layer above your tools.
Guardian + Seek
Organizes alerts and groups related activity into behaviors — not just single noisy detections.
- Signal triage funnels and priority scoring
- Grouped activity that represents what’s really happening
Atlas + Assist
Investigation workspace with timelines, artifacts, and operator-controlled assistance.
- Cases that tell the story end-to-end
- Summaries and reporting acceleration (human-reviewed)
Deploy + Audit
Automation patterns plus reusable evidence outputs — aligned to how teams actually operate.
- Playbooks for enrichment, routing, and automation
- Evidence organization across policies and reporting periods
You keep your existing tools. Watchtower SecureOps and the CRP wrap them in a single, clearer operating picture.
SecureOps Packages
Three ways to engage — built around measurable operations, clear reporting, and defensible evidence.
We’ll right-size coverage and integrations to your environment.
Package
Starter
Right-sized monitoring + triage with clean reporting and escalation paths.
Business-hours
Evidence-first
Onboarding
Most Common
Pro
Hybrid or 24/7 coverage with deeper investigations, tuning, and response support.
Hybrid / 24x7
IR support
Playbooks
Full-spectrum
Elite
Continuous operations with proactive hunting, hardening, and executive-ready cadence.
24x7x365
Hunt
Assurance
Capability
Starter
Pro
Elite
Threat Detection & Response
Monitoring coverage model
✅ Business-hours / on-call
✅ Hybrid or 24/7
✅ 24x7x365
Case timelines + evidence packs
✅
✅
✅
Proactive threat hunting
—
Optional
✅
IR surge support (remote)
Optional
✅
✅
Escalation paths + playbooks
✅ Baseline
✅ Standardized
✅ Advanced + tuned
Monthly exec summary / posture review
—
✅
✅ + trend readout
Integrations & Enablement
Tool onboarding + tuning
✅ Core sources
✅ Expanded
✅ Full program
Automation / SOAR workflows
—
Optional
✅
Start with a 30–90 Day Pilot.
We’ll align on your success metrics, connect your existing tools, and deliver clear case timelines and reporting
that leadership can understand and you can defend.