Watchtower SecureOps — Services powered by Watchtower CRP

Watchtower™ is the flagship brand family. SecureOps™ is our commercial services line — intentionally hands-on, grounded in real-world operations, delivered by people and platform together, powered by the Watchtower Cyber Reasoning Platform.

Commercial Services • Watchtower SecureOps™

Watchtower SecureOps

Modern security operations for commercial teams — with clear investigations, faster response, and defensible reporting. We integrate the tools you already have and wrap them with a reasoning + evidence layer so your team spends less time chasing noise and more time closing outcomes.

Who SecureOps Is For

SecureOps is designed for commercial organizations that want SOC-grade rigor without adding tool sprawl — and who need reporting leadership can understand and defend.

Common fit Commercial-first • Pilot-friendly
  • Security Teams (5–50)
  • Regulated SaaS
  • Healthcare
  • Financial Services
  • Enterprise SOCs
  • MSSPs
  • Hybrid / Cloud Migration

We integrate the stack you already operate — normalize signals across sources, and unify them into a single reasoning + evidence layer that improves understanding, response, and reporting.

Integrates
SIEM SOAR / Automation EDR Vulnerability Cloud Telemetry Identity / IdP
Unifies
Signals → context → cases → timelines → artifacts
Explains
Summaries, recommended next steps, and defensible narratives — human-reviewed.
Noise Reduction Faster Triage Clear Escalation Defensible Reporting

What Watchtower SecureOps Delivers

Watchtower SecureOps brings together the Watchtower CRP and experienced operators to help commercial organizations run security operations that are measurable, repeatable, and defensible. We can augment your existing SOC, modernize your workflows, or operate as a managed partner alongside your team.

Managed Detection & Response

Monitoring, triage, investigation, and response support — built around cases and evidence, not just alert queues.

  • Business-hours, 24/7, or hybrid coverage models
  • Case timelines, artifacts, and after-action reporting
  • Clear escalation paths and “what we did” documentation

CRP as the Operations Hub

Watchtower unifies alerts, context, and evidence across your tools so analysts move faster and leaders get clarity.

  • Unified investigations across SIEM/EDR/identity/network/cloud sources
  • Standardized playbooks and consistent reporting
  • Evidence packs: “what we saw → what it meant → what we did”

Incident Response & Surge Support

When something is real, you need experienced hands. We support containment decisions, recovery, and communications.

  • Rapid triage + scoping to confirm impact
  • Containment guidance aligned to your risk tolerance
  • Executive summaries and post-incident recommendations

SecureOps Service Variants

The same foundation, tuned for three common commercial realities: Enterprise SOCs, MSSPs, and SMBs.

SecureOps for Enterprise

For in-house security teams that own tools but want a tighter operating model and clearer reporting.

  • Modern triage + investigation cases documented in CRP
  • Integration with your security tools and ticketing
  • Leadership-ready reporting tied to business risk

SecureOps for MSSPs

For providers that need repeatable operations across customers with clear, customer-facing value.

  • Multi-tenant patterns for cases and reporting
  • Standardized triage + escalation across clients
  • Evidence and narratives customers can actually use

SecureOps Lite (SMB)

SOC-grade rigor without a full 24/7 headcount model — right-sized for smaller teams.

  • Right-sized alerting with clear priorities
  • Business-hours monitoring + on-call patterns
  • “What happened / what we did” audit-ready records

Commercial Enablement: Integration, AI, and Automation

Most teams don’t need “more tools” — they need their tools to work together and reduce manual work. SecureOps integrates your stack, applies automation safely, and uses AI where it improves outcomes.

Tool Integration & Operational Hardening

We integrate and tune the tools you already have — and where needed, help you add the right supporting components without creating dashboard sprawl.

  • SIEM, EDR, identity, network, and cloud signal integration
  • Connector tuning + alert quality improvements
  • Playbooks and handoffs that match your team structure

AI Assist (Human-in-the-Loop)

We apply AI to the parts that slow teams down: summarization, triage assistance, report drafting, and decision support — with review gates and auditability.

  • Case summaries and recommended next steps
  • Faster executive briefs and audit narratives
  • Safe patterns: traceability, approvals, and logging

Compliance Evidence Automation

Reduce manual burden by generating evidence from operations: cases, timelines, artifacts, and repeatable reporting.

  • Evidence packs aligned to common frameworks (SOC 2, ISO 27001, internal policies)
  • Automated reporting cadence (weekly/monthly/quarterly)
  • Operational records for auditors and leadership

Patch & Remediation Automation

Where safe and desired, automate remediation workflows so issues get fixed faster without breaking change control.

  • SOAR-assisted ticket creation and routing
  • Vulnerability + patch workflows aligned to change windows
  • Closed-loop validation: “fixed + verified” documentation

Powered by the Watchtower Cyber Reasoning Platform (CRP)

Watchtower SecureOps uses the CRP as the reasoning and evidence layer above your tools.

Guardian + Seek

Organizes alerts and groups related activity into behaviors — not just single noisy detections.

  • Signal triage funnels and priority scoring
  • Grouped activity that represents what’s really happening

Atlas + Assist

Investigation workspace with timelines, artifacts, and operator-controlled assistance.

  • Cases that tell the story end-to-end
  • Summaries and reporting acceleration (human-reviewed)

Deploy + Audit

Automation patterns plus reusable evidence outputs — aligned to how teams actually operate.

  • Playbooks for enrichment, routing, and automation
  • Evidence organization across policies and reporting periods

You keep your existing tools. Watchtower SecureOps and the CRP wrap them in a single, clearer operating picture.

SecureOps Packages

Three ways to engage — built around measurable operations, clear reporting, and defensible evidence. We’ll right-size coverage and integrations to your environment.

Package

Starter

Right-sized monitoring + triage with clean reporting and escalation paths.

Business-hours Evidence-first Onboarding
Full-spectrum

Elite

Continuous operations with proactive hunting, hardening, and executive-ready cadence.

24x7x365 Hunt Assurance
Capability
Starter
Pro
Elite
Threat Detection & Response
Monitoring coverage model
Business-hours / on-call
Hybrid or 24/7
24x7x365
Case timelines + evidence packs
Proactive threat hunting
Optional
IR surge support (remote)
Optional
Operations & Reporting
Escalation paths + playbooks
Baseline
Standardized
Advanced + tuned
Monthly exec summary / posture review
+ trend readout
Integrations & Enablement
Tool onboarding + tuning
Core sources
Expanded
Full program
Automation / SOAR workflows
Optional

Start with a 30–90 Day Pilot.

We’ll align on your success metrics, connect your existing tools, and deliver clear case timelines and reporting that leadership can understand and you can defend.